Testimonials
Standard & Poor's/Duff & Phelps
"
Seyfarth Shaw at Work’s programs provide a unique return on investment.
Employees who have participated in the programs are frequently found in the hallways, at lunch or
in the office using the programs’ unique compliance “language” (one of Seyfarth’s “trademarks”) to
describe comments or behaviors of another staff member or manager. The language and tools
which Seyfarth provides to employees create a culture in which employees can easily identify and,
thus, avoid behaviors related to hostile, threatening, and abusive or other inappropriate
conduct. The result is a positive change in both employees’ and mangers’ awareness and
understanding of what effect language, communication and behaviors can have on their counterparts,
thus promoting a positive employee culture. The programs’ total long-term value would be impossible
to capture - but, based on my experience, it would be significant… "
(Source: Beth Glassman, J.D., Director of Human Resources Duff & Phelps (formerly at
S&P/McGraw Hill)
Calvin Klein/PVH/Beane/Bass/IZOD
"Our HR department was very pleased with the increase in communication that occurred after the
sessions. We are also pleased that we have been free of any serious complaints in the area of
harassment, misconduct or discrimination since shortly after the training."
(Source: Bruce Morbit, Head of Human Resources, OD and Training, PVH)
Alcoa/Cintas
“At Cintas, Seyfarth’s training provided immediate, and long-term understanding. After the
training, we were all speaking the same language. The “soup”, “ feathers analogy”, “Flag LINE
of Conduct” and other terms were used and understood by all employees in a short amount of time
after the training. The training made it extremely easy for all employees to have
conversations or make statements that they previously avoided by simply saying, “ you are getting
into the soup, or stirring the soup.” Participants were no longer willing to push the
envelope and were now better educated about ‘where the envelope was’. Consequently, I have
brought the training into Alcoa to provide its many benefits to the employees, here.”
(Source: LeTisha Johnson, HR / OD Leader, Alcoa (formerly at Cintas)
Altria Corporate (Kraft and Philip Morris USA parent company)
"I believe that every time and every day that a participant rephrases a comment or reevaluates
their approach specifically because of what they learned in the Seyfarth Shaw at Work EEO and
conduct course, and
how
they learned it - We have influenced the environment and saved money for the company.”
(Source: Tanya Snyder Director, Management and OD. Altria Corporate Services,
Inc.)
Abraxis
"I have utilized Seyfarth Shaw at Work for rolling out compliance based training with two
different companies. The training is interactive and attention grabbing which makes it easier
to gain buy-in. The first time I contracted with Seyfarth to conduct the training for all
employees, they exceeded my expectations. I found the training to be the springboard for
culture change within the organization. Due to the format of the training, employees remembered
concepts, operationalized the concepts and then brought them to life in their work environments.
The examples used really help employees understand the concepts and the impact of their own
behavior. I have since gone to a new organization and when the need for compliance training
came up I knew exactly who to go to, Seyfarth had proven to me that they were able to facilitate
the environment we needed. This time I am using them for a global roll out of EEO and Conduct
training. I will continue to utilize their services in the future."
(Source: Deb Brown, Organizational Development Leader Abraxis, Formerly Aventis Bearing)
EEOC-Designated Monitor/Consultant
“In terms of business impact, the tools Seyfarth at Work provides, its professional expertise
and its trainers’ dynamic presentation skills, as well as the organization’s deep insight into
adult learning theory, greatly maximize retention of knowledge and produces an outstanding vehicle
for long-term behavior change.”
(Source: Claudia Schwartz (EEOC-designated Monitor on a nationwide $47 Million
Rent-A-Center Consent Decree and numerous other settlements)
Boston Scientific
“We needed to train 1,500 of our people in 10 locations in the U.S. What we didn’t need was
lawyers who just dished out the law. We needed training that focused on the “so what” for our
business. The SSAW team worked in a wonderfully collaborative way with a cross-division team to
implement a pilot session in just 6 to 8 weeks. Their national scope and dynamic, interactive,
practical approach has made for a delighted client.”
(Source: Rob Dodson, Director, Regional Training and Organizational Development )
Ahold USA
“This was no off-the-shelf training. SSAW was flexible enough and willing to understand our
culture. The trainers were up against people who had already gone through some training, an
experience which they found to be ‘ touchy-feely,’ white male bashing, bare-your-soul and therefore
counter-productive. Instead, SSAW earned a place of trust on our team and the result was training
that changed behaviors and made a positive impact in our business.”
(Source: Henry Edwards, Vice President of Organizational Effectiveness)
Cambridge (MA) School
“This was a very hostile environment and the training could easily have turned into a
donnybrook, but because of SSAW’s approach, the obvious competence and sincere willingness to help
- and a sense of humor - our participants were involved and learned. There wasn’t a single
negative comment.”
(Source: Patrick Murphy, Assistant Superintendent )
OSI Industries, Inc.
“SSAW was able to effectively train an audience that included those who had experienced this
kind of training, as well as long-term employees for whom this was a new experience. SSAW tools -
such as the ‘book of exceptions’ to the law - send a strong, memorable message.”
(Source: Bill Lipsman, Vice President, General Counsel )
Giant Foods
“One of our participant’s initial comment was, ‘I don’t want to be here.’ At the end of the
session his attitude changed to... “I’m not blowing smoke. I really had fun. I learned. I’m glad I
showed up.”
(Source: Deborah Vereen, Manager of Diversity)
LSG Sky Chefs
“SSAW delivered the message of ‘zero tolerance’ relative to the Company’s non-harassment policy
in a direct, thought-provoking, and appropriately humorous manner. The training instantly captured
the attention of the audience and maintained it through every minute of the training experience
leaving participants wanting more. The trainer’s vast knowledge of the subject, brought a dimension
of expertise to the program that lent substance, credibility, and vitality to everyone of the
sessions. To say that the training was well received is an understatement.”
(Source: Priscilla Loges, Corporate Manager, Diversity and EO Program)